Resource · Business Systems
Process Maps
A visual map of how work actually flows through a business.
What it is
Process maps that show each step, decision and handoff in a workflow, making the invisible structure of how things get done visible.
Why, when, and what it solves
Why I created it
You cannot improve what you cannot see. Mapping a process is the first step to fixing it.
When to use it
When diagnosing why something is slow, inconsistent or breaking, or before automating it.
The problem it solves
It exposes the bottlenecks, duplication and gaps that plain description hides.